Our return policy reflects our commitment to providing you with the best experience. Please note that the return policy may vary for each product available on our Website/App.
RWDYwear Private Limited, operating under the brand "RWDY," reserves the right to determine the eligibility of products for return or exchange. Returns for manufacturing defects are accepted. Size, quality, or similar concerns will be evaluated by our Customer Service executive.
Returns Pick-Up & Processing:
RWDY doesn’t arrange for pick up. Customers need to courier the product to RWDY’s address. No refunds will be made but you can redeem the coins post the return.
Refunds (If Applicable):
Refunds are processed upon approval of the returned product. The refund amount is at the Seller's discretion, communicated to the Purchaser before processing. Late or missing refunds should be reported promptly. Contact [email protected] for further refund-related queries.
Sale of Products on Offers/Discounts:
Products purchased during a sale are non-refundable or returnable unless defective or damaged.
Exchanges (If Applicable):
Defective or damaged items may be replaced, subject to Seller verification. Replacement is provided at no additional cost, and if not feasible, a refund is processed. Exchange requests can be sent to [email protected].
Return the product to Rowdy Wear Private Limited, 8-3-988/28,28, SRI NAGAR COLONY SBH COLONY, YOUSUFGUDA HYDERABAD-500073. Shipping costs for returns are the responsibility of the Purchaser and are non-refundable.
Get in touch with us:
For further assistance,
10 am to 6 pm Monday - Friday
*except on public holidays
Customer care mail id - [email protected].
Customer Care Number: +91 9121022335/336/337.